Axel Hotel Berlin - Adults Only

I would like to express my sincere gratitude for the wonderful experience during my recent stay at Acxel Hotel in Berlin. From the warm welcome to the exceptional service, the staff truly made my stay remarkable. As a frequent visitor, I have been staying at your hotel every year for about seven to eight days. I have observed significant positive changes, especially since the management transition, and I must say the improvements are commendable. The dedication of your team, their friendliness, and the warm atmosphere they create make each visit memorable. I am confident I will continue to return to Axel Hotel for my future stays in Berlin and look forward to experiencing the same level of excellence and hospitality. Thank you once again for the outstanding service, and please convey my appreciation to the entire team.especially to Kevin , Roksana, Nereido.

Really comfortable room. Nice lighting. Toiletry products provided (tho please stop using plastic). Nice sauna and jacuzzi and easy to meet people. Friendly reception staff. It was good to be offered an upgrade to a suite, even if I didn’t take it. (Suite was on front and do noisy and it also smelled of chemicals. )

I have to say that after reading many bad reviews I was a little afraid, but my experience did not confirm most of the negative things I read. I don't know if the room assigned to me had been renovated recently (on the same floorI saw a carpenter in action), but I found it nice and appropriate. Nothing was broken. Air conditioning was working Cleaning was ok (just some dust here and there). Nice room setting, with big bath/shower. I found the terrace very nice and the spa area ok even if the latter needed some maintenance, but still enjoyable. Very close to public transport and nightlife.

This was our second visit to this hotel and although there had been several years inbetween we still found it to be both welcoming and relaxing. The reception staff, room cleaning staff and breakfast staff were all excellent. Very friendly and efficient. Breakfast at the Axel was a very good selection and more than we had expected. We will be looking to book again in the future.

Great location. Schöneberg is a pleasant area with good services. The KaDeWe department store is right next door. Easy to travel everywhere. Breakfast is served to the tables, which I think is a really good thing. The bed was comfortable, so I slept well.